POWER-Affinity Suite

The ideal Cloud solution for all OP dealers.  Very easy to use, yet an extremely powerful solution that will control your entire business process, from taking a customer’s order through to invoice production, on to management reporting, helping you to achieve more in less time with fewer resources. 

 

  • Marketing

  • Sales

  • Orders

  • Purchasing

  • Financials

  • Profitability

  • Customer Service

  • Ecommerce

  • Retail Sales

Data Cloud

Our Cloud

If you're not from a technical background, then understanding "The Cloud" could be confusing and somewhat daunting. It needn't be.  The Cloud is a way to access products and services securely through the internet anywhere in the world.

It has been around for years and you are probably already using it with social media, Amazon, webmail or YouTube. You tap into huge banks of data through complex programs, each of which is hosted on various forms of physical hardware, located elsewhere in the world.

The term "Cloud computing" incorporates all of the clever networking, languages, programs and environments that allow us to do this. It refers to the ability to link computer technologies globally through an Internet connection to give you access to our products, through a web browser, without the need for you to buy expensive and complicated hardware.

Using our Cloud means you have no costly investment in servers or maintenance contracts. Our Cloud offers a fully managed system for your business software without complications​. All you do is use our system, we take care of everything else.

We have partnered with a leading UK Data Centre provider, IT Professional Services, that offer state of the art data centres for a secure, resilient environment for our systems and your data.

 
Calculation

POWER-Affinity Suite

POWER-Affinity is the collective name for our Enterprise ERP systems that enables businesses to make effective and informed decisions, increase productivity, and grow profitability.

This is because an effective ERP business management solution is an integrated software platform designed to consolidate information across the entire business – including financials, sales, customer relationship management (CRM), stock and operations.

POWER-Gx is our fully integrated powerful back office solution for the Office Products Industry incorporting,

 

  • Customer Relationshop Management

  • Accounts Suite and Administration

    • Optional integration to 3rd party accoutung suites

  • Sales Order Processing

  • Purchase, Stock Control & Distribution

  • Management information
  • Supplier EDI links incorporating,

    • Real time Stock Enquiry

    • Live Stock Feeds

    • Automatic update of your cost prices

    • Purchase Ordering

    • Order Acknowledgment processing

    • Collection and auto matching of Supplier Invoices and Credits

 

CRM

How do you manage your customers and your business without wasting time, money and resource? Implementing our CRM system can do all of that for you. You are a sales focused Company and therefore your ERP system must be sales focused. Our CRM is not simply an added extra or a bolt-on, it is at the core of our system design.

Hotline Consultant

Easy and intuitive to use, our CRM provides the relevant information your salesforce needs to improve their relationship with your customers, find new prospective customers, and win back former customers, as well as e sales faster. The more you know, and remember, about your customers and prospects the more your contacts know you care about them. This enables you to forge a much stronger connection and a deeper relationship with your customers.

Additionally sales management has real-time insight into pipeline opportunities and sales numbers, and an efficient avenue for managing sales reps.

  • Some of the standard features included are,

  • Separate Customer and Prospect databases.

  • Preparation of quotations for customers and/or prospects.

  • Conversion of a Prospect to a Customer whilst retaining all CRM history.

  • Multiple contacts with categorisation for targeted marketing.

  • Automated ring-back reminders by date and time.

  • Automatic ring-back roll on so you never forget to call someone.

  • Multiple ring-back operators per Prospect and/or Customer.

  • Unlimited call comments with comment categorisation so you can group comments, . E.g. Orders , quotations, web Store orders, debt chasing, GDPR opt-in/out

  • Full order and quotation history at a glance.

  • Identify those contacts who require documents via email and the type of document they receive, e.g. invoices, statements, order acknowledgments, debt letters.

  • Define web store login credentials and personal settings per contact, e.g. order pad only, orders need authorising, brand and/or product group restrictions.

  • Quick and easy order search for customer enquiries, "Can I have some more of those files I had 3 months ago?"

  • Real-time credit control.