How We Do It


In order to install and implement a successful new system, whether you are a start up or a multi site operation with 50+ users, we need to get to know you. No two businesses are alike so we need to understand how your business operates, who does what, who you work with, how you do your selling, basically how you make your business work. Insome cases we will do two data transfers, one for on site pre-training, and one when you go live with our on-site trainers. Our experience has proven that in order to implement a successful system we need to invest our time in you, there are no short cuts that can be taken.

How We Do It

We start by getting to know you. We want to know how your business works, who are the key personnel and what are their roles.


We want to know how your networks are configured and what versions of software you are using to make sure you are adequately protected.


We want to know who your suppliers are so we make sure we have the correct supplier feeds in place.

We design your stationery with your logos, your colouring, and your terms and conditions of business.

We establish any specific practices that you follow to ensure continuity of service. E.g. import of invoice details from 3rd parties such as Xerox.

We discuss and agree an implementation and training plan for a smooth transition.

We follow up with review training, remote or on site, as you get used to the new system.

There are no short cuts to implementing a successful system installation. It takes time, planning and then more planning.  This is what we do and have done successfully for 30 years.


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Gibside House

Waterside Drive

Metrocentre East Business Park Gateshead

United Kingdom

NE11 9HU

Contact us

Tel: +44 191 4879558


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